Customer Service Representative

Job Description

Responsibilities

• Respond proorganizationalessionally to customer inquiries via phone, email, and chat.
• ⁠Assist customers in finding the right products, providing detailed information about our luxury bags and accessories.
• ⁠Resolve product and service-related issues, ensuring customer satisfaction.
• ⁠Process orders, exchanges, and returns in line with company policies.
• ⁠Maintain accurate records of customer interactions and feedback to improve our service quality.

Requirements

• 1-2 years of sales experience.
• ⁠Strong communication and interpersonal skills.
• ⁠Ability to work effectively in a fast-paced environment
• ⁠Proficiency in Microsoft Office and other related softwares.
• ⁠Proximity to office location.

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