Customer Service Representative

Job Description

Responsibilities

• Respond to customer enquiries professionally via phone, email, and in person
• Resolve customer complaints promptly and effectively
• Maintain accurate customer records
• Provide information about the company’s products and services
• Deliver an excellent customer experience while supporting daily operations

Requirements

• Minimum of a B.Sc. in any related field
• At least 1 year of experience in a customer service or front desk role
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving abilities
• Proficiency in Microsoft Office and basic computer applications
• Professional appearance and a positive attitude
• Ability to work independently and as part of a team
• Must reside in Abraham Adesanya, Ajah, Sangotedo, or nearby environs for easy proximity to the workplace.

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